Privacy Policy
Effective October 14, 2025
This Privacy Policy (“Policy”) explains how AOT Carriers LLC, an Illinois-based company (“AOT Carriers”, “we”, “us”, “our”), collects, uses, shares, and protects personal information. This Policy applies to data collected through our website, social media pages, email communications, and related services (collectively, the “Sites” and “Services”).
By using our Sites or Services, you agree to this Privacy Policy. If you do not agree, please do not use our Sites or Services.
1. Information We Collect
We collect the following categories of personal information:
Identifiers: Name, email address, phone number, and mailing address.
Device and Internet data: IP address, browser type, operating system, and usage information (such as pages visited or time spent).
Location information: If you enable location services, we may collect approximate location data.
Other data you provide: Such as when contacting us, subscribing to updates, or requesting a quote. We may also collect aggregated and deidentified data for statistical purposes. Such data cannot identify you personally.
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2. How We Collect Information
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We collect personal information:
Directly from you: When you fill out contact forms, send emails, or use our Services.
Automatically: Through cookies or similar technologies that record website usage.
From third parties: Such as analytics providers and public sources.
You can adjust your browser settings to refuse cookies, though some site functions may be limited.
3. How We Use Your Information
We use personal information to:
Provide, maintain, and improve our Services;
Communicate with you and respond to inquiries;
Process transactions and service requests;
Comply with legal obligations;
Protect our rights, safety, and property;
Send updates or marketing materials (you may opt out anytime).
We process your information where necessary for contractual, legal, or legitimate business purposes, or based on your consent.
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4. Mobile Opt In
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SMS Consent and phone numbers collected for SMS communication purposes will not be shared with any third party or affiliates for marketing purposes.
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5. Data Protection
We maintain administrative, physical, and technical safeguards to protect your personal information from unauthorized access, alteration, or disclosure. Access is limited to employees and partners who need the data to perform their duties.
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6. Sharing Your Information
We may share your information only in the following cases:
With service providers assisting us in operating our business (e.g., hosting, analytics, or communication providers);
With your consent;
To comply with laws or legal requests;
To protect our rights or property.
We do not sell your personal information.
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7. Data Retention
We retain personal data only as long as necessary to fulfill the purposes outlined above or as required by law. After that, data is securely deleted or anonymized.
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8. Links to Third-Party Sites
Our Sites may contain links to third-party websites. We are not responsible for their privacy practices or content. We encourage you to review their privacy policies.
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9. Children’s Privacy
Our Sites and Services are not directed to individuals under 18 years old. We do not knowingly collect personal information from minors.
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10. Your Privacy Rights
Depending on your location (including California, Virginia, the EU, or other jurisdictions), you may have rights to:
Access, correct, or delete your personal information;
Restrict or object to its processing;
Withdraw consent at any time.
To exercise your rights, please contact us at dispatch@aoticarriers.com. We may need to verify your identity before processing certain requests.
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11. California Privacy Notice (CCPA)
If you are a California resident, you have the right to:
Request details about personal data collected, used, or shared;
Request deletion of your personal information;
Opt out of the sale of personal information (we do not sell personal data);
Be free from discrimination for exercising your rights.
Requests may be submitted via dispatch@aoticarriers.com. We will respond in accordance with applicable law.
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12. Changes to This Policy
We may update this Privacy Policy from time to time.
Any changes will be posted on this page with the updated effective date. Please review periodically for updates.
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13. Contact Us
If you have questions or concerns about this Privacy Policy, please contact us:
AOT Carriers LLC
3347 S State ST
Lockport, IL 60441-5226, USA
📧 dispatch@aoticarriers.com